We are happy to help you with an exchange or refund if the product you order online is unsatisfactory.
All items bought on sale are final and cannot be returned.
We offer exchanges and returns to credit cards. No cash refunds. Credit must be applied to the same card used during initial transaction.
To make a return the item must still have the tags attached and be in the same, new condition as when we shipped to you. All returns must be made within 15 days and are subject to a thorough inspection before we issue a refund. We will contact you once the product condition has been determined.
We reserve the right to deny the return of any product that appears to have been used or mishandled.
The customer is responsible for prepaid shipping of the product back to our store.
If you are exchanging and need another item sent, we will ship this exchange free of freight one time only. Continuous exchanges will be the responsibility of the customer.
If you need help with a size recommendation to avoid various exchanges, please call or email us and we would be happy to provide our expertise on sizing.
Please email or call us for a Return Authorization Number and include that code on the package when sending back.
Call us at: 619-787-0991 or email firstname.lastname@example.org
Please ship items back to:
112 Wisdom Path
Chesapeake, VA 23322
Please include a copy of your invoice or packing slip with your name and telephone number if not already listed
Free Shipping on all orders of $15.00 or more! A flat shipping rate of $5.00 will be added to all orders below $15.00. Coastin’ and www.coastinoutfitters.com attempts to process and ship orders as fast as possible. Please allow 2-3 business days in addition to ship time for processing and handling (additional for holidays); please note that orders placed that day will probably not be shipped out the same day. Coastin’ is not responsible for Mail Carriers not delivering on time or for inclement weather. All shipping will be done via the United States Postal Service.
Our website address is: http://coastinoutfitters.com.
At Coastin’ we strive to provide the best service to our customers. For this reason, we use extremely secure technologies to keep customer information private. This includes and is not limited to your credit card, billing and personal contact information. We limit the information we collect from you to only what we need to do business and to be able to offer you superior products and services. We do not sell or rent customer information to any outside companies and/or organizations and our employees are dedicated to the highest service and integrity.
Sincerely, Coastin Outfitters